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Blue Cross Blue Shield of SC via Kelly Services - Customer Service Advocate I Resume Example

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❶Prepared department work schedule under union guidelines.

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We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make.

We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. With us it has never Read more about Nicolae and the award here: In conjunction with National Teacher Appreciation Day, Pennsylvania resident selected among 55, substitute teachers across the U.

View All num of num Close Esc. How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Try Enhanced Profile Free for a Month Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Competitors Adecco, ManpowerGroup, Allegis. As a global leader in providing workforce solutions, Kelly offers a wide array of outsourcing and consulting services as well as staffing on a temporary, temporary-to-hire, and direct-hire basis.

Kelly directly employs nearly , people around the world in addition to having Rating Trends Rating Trends. Explanation of Benefits and salary negotiations. Developed automated posting of jobs at corporate Web site as well as other commercial job sites. Conducted employment verifications and investigations. Handled and analyzed all guests complaints to increase quality of service.

Handled the At Your Service department payroll. Facilitated inter-departmental communication to effectively provide customer support. Trained staff on operating procedures and company services. Provided accurate, specific and timely performance feedback for CSRs. Managed the employee rewards programs. Scheduled staff shifts to cover peaks and lulls in customer demands.

Processed legal documents such as appeals, warrant letters, motions, pretrial agreements, etc. Handled busy phone lines. Conducted background investigations on the defendant. Organized files for court proceedings. Obtained signatures from attorneys for legal documents.

Organized envelopes, postage and mail correspondence for all clients. Managed accounts and records of clients with the highest levels of confidentiality and discretion. Successfully trained and guided guest service oriented front office team.

Assist human resource personnel in conducting periodic company audits to ensure compliance with state and federal requirements.

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